The Working World Blog

Boots on the ground

With Natalie Britt

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Boots on the ground With Natalie Britt

Director of People & Culture at Hays plc Australia & New Zealand
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As Director of People & Culture for Hays plc Australia & New Zealand, Natalie’s role is to lead the People and Culture team to execute the Diversity & Inclusion, change management, leadership capability, recruitment, training, learning and development programs across the ANZ region. Reporting to the Managing Director of Hays ANZ, Natalie is a part of the Australia & New Zealand Management Board and contributes to the direction and strategy of Hays Australia & New Zealand to achieve business objectives.

Her most recent appointment prior to Hays was the Director of Human Resources at ICC Sydney. Her role entailed driving the venue’s people strategy with best-in-class HR processes, policies and practices, to make ICC Sydney an extraordinary place to work for world class professionals.

Natalie joined ICC Sydney the week Covid-19 hit Australia and had to lead the business through large scale transformation including re-designing the HR department that she led and re-created to suit the changing business needs of the events industry.

Natalie believes that people are the most important aspect of any business. She is dedicated to fostering a culture of performance excellence and leads the diversity strategy with a strong focus on First Nations, LGBT, Able @work and New Australians.

Prior to joining ICC Sydney, Natalie held various HR leadership positions based in Hong Kong, the Middle East, the UK and Asia Pacific regions. Her extensive experience spans the defence, aviation, hospitality, media & telecommunications, logistics and government sectors, including roles at Broadcast Australia, Serco Defence and Etihad Airways. She holds a Masters in Human Resource Management and Industrial Relations from the University of Sydney and a Bachelor of Business and Commerce from Western Sydney University. Natalie is well known in the HR Industry across Australia and is invited as keynote speaker and presenter for various HR National summits and forums.

Among other roles in the community, Natalie is a long-time volunteer for the Leukaemia Foundation.

With a range of clients across many different industries including those who are experiencing a critical shortage of available talent, in this episode, Natalie provides us with some excellent insights:

  • How organisations have pivoted when they traditionally rely on having staff on site
  • Dealing with critical staff shortages as a result of border closures, vaccination reluctance, and talent scouting
  • Accepting recruitment has to change by hiring on no-experience and implementing clear pathways and training programs to improve retention

Best practice insights for Mobility professionals

With Vincent Tackoen

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Best practice insights for Mobility professionals With Vincent Tackoen

Founding Partner, Talent Mobility Search & Talent Mobility Advisor at Talent Beyond Boundaries
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Vincent is an accomplished professional and business owner with a career spanning over twenty years in the field of talent mobility. Born and raised in Belgium, Vincent has lived through some of the milestones that his talent mobility philosophy is based upon.

Son of a refugee, relocated 11 times, and visited 111 countries in the world, Vincent thrives to make the talent mobility community more knowledgeable, efficient, and inclusive. Prior to establishing Talent Mobility Search in 2014, Vincent worked in corporates (AirInc, SKM, Goldman Sachs) where he led successful functions and developed his love for talent identification and development. In 2021, Vincent also joined Talent Beyond Boundaries to drive their corporate outreach strategy.

In this episode, Vincent discusses with Keryn and Jamie how the mobility landscape is looking right now and where and why it’s changing…for the better!

Building a culture of trust, transparency, and empowerment

With Ryan Ghisi

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Building a culture of trust, transparency, and empowerment With Ryan Ghisi

General Manager & Global People Programs at Xero, New Zealand
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Ryan Ghisi is General Manager, Global People Programs at Xero, New Zealand. He has worked closely with executive teams and boards at many large international organisations on strategy and initiatives that drive employee attraction, engagement, and retention. He has a passion for everything that impacts the employee experience, including recognition, wellness, culture, career and development, flexible working, remuneration and rewards, and leadership.

In this episode, Ryan provides us with some fascinating insights into Xero’s significant investment into its employee wellbeing initiatives which have supported their people, worldwide.

Developing family friendly workplaces

With Kiri Stejko

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Developing family friendly workplaces With Kiri Stejko

CSO at Parents at Work
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Kiri Stejko, CSO at Parents at Work has a background in People & Culture, Talent management, and acquisition and now works with HR and Business Leaders to maximise talent strategies – including family friendly culture initiatives.

In addition to Kiri’s CSO role, Kiri is part of The Changing Places Group which is a People and Culture consultancy, founded in Australia and servicing clients globally.

In this episode, we hear how organisations need to acknowledge that everyone in the workplace is juggling external responsibilities (parenthood, carer, etc.) and managers need to open it up as a conversation.

Parents at Work have developed an Australian Certification to set a standard and provide an ongoing commitment to run a family friendly workplace, with an annual Action Plan required every year and a certification review bi-annually.

Global impacts to the hospitality sector

With Mark Bicocchi

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Global impacts to the hospitality sector With Mark Bicocchi

Senior Manager of Global Mobility at Hilton Worldwide
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Mark Bicocchi, the Senior Manager of Global Mobility at Hilton Worldwide, joins Jamie and Keryn to discuss the global impacts to the hospitality sector and the challenges that mobility practitioners are facing due to the pandemic.

With more than 15 years of Global Mobility and Relocation experience, Mark discusses his perspectives regarding labor shortages in the hospitality sector, how roles have changed in mobility since the pandemic hit, and the importance of wellbeing and the initiatives Hilton Hotels have introduced to support their staff in 160 countries worldwide.

In this episode, Mark also offers some insights into how they have overcome an average occupancy rate from 75% down to just 10%, hotel quarantine strategies, corporate tips for mobility practitioners, and the CleanStay initiative introduced by Hilton Worldwide to ensure their guests are staying in highly sanitised rooms

Saving lives & saving livelihoods

With Roger Baxter

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Saving lives & saving livelihoods With Roger Baxter

CEO of Minerals Council South Africa
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Roger Baxter, the CEO of Minerals Council South Africa, joins Jamie and Keryn to discuss the mining industry’s focus on saving lives and saving livelihoods and their response to the challenges that COVID-19 has brought to the global economy.

With 27 years of high-level advocacy, economic and strategic experience in the mining sector, Roger brings a unique insight into zombie economies and thriving economies, the strategies that different countries are implementing to respond to the pandemic including vaccine rollouts, and the challenges that mobility professionals need to front to attract and retain overseas staff.